Scorecards, dashboards, reports, and metrics in the Sales Force Analysis Module help your organization achieve operational efficiencies across the sales-through-distribution value chain.
| BUSINESS |
| Feature |
Function |
Benefit |
| Inquiry Analysis Reports & Metrics |
Delivers reports and analysis of inquiry activity across multiple business dimensions such as organization, material or product, and customer base |
Improved customer and prospect attention during initial points of contact with the organization |
| Quotation Analysis Reports & Metrics |
Tracks inquiry-to-quotation conversions and quotation activity across multiple business dimensions such as organization, material or product, and customer base |
Increased number of leads converted into quotations upon analysis of past and current activity |
| Sales Order Analysis Reports & Metrics |
Analyzes sales transactions from various points of view, including measuring overall activity, performing sales analysis by customer segments, understanding sales, and measuring quotation-to-sales conversions |
More visibility into sales activity with ability to drill to any level of detail and monitor the sales order process |
| Sales and Delivery Reports & Metrics |
Provides insight into how goods are delivered to customers by tracking open deliveries, analyzing delivery activity, and monitoring processing times |
More efficient delivery processes and improved customer service |
| Post-Sales and Returns Reports & Metrics |
Analyzes all fulfillment activities for sales and delivery, such as service quality, backlog, and returns |
Enhanced insight into product and service satisfaction levels, as well as improved inventory management and product specifications |
| Scorecards & Dashboards |
Delivers at-a-glance performance management information with ability to follow workflow paths, navigate to reports, view performance indicators, perform OLAP analysis, and drill to more detailed analyses |
Improved corporate performance management for specific domain or across the entire enterprise for all business users at any level in the organization |
| TECHNICAL |
| Feature |
Function |
Benefit |
| Application Documentation |
Provides extensive references on:
- Descriptions, usage scenarios, and screenshots for all reports and metrics
- Descriptions and diagrams of the logical data model and physical schema tables and columns
- Glossary of all terms |
Implement, deploy, and customize in a dramatically quicker fashion using this comprehensive roadmap |
Application Model
(Logical Schema) |
Provides conceptual model and corresponding metadata repository for:
- Relationships between business dimensions and attributes organized into hierarchies
- Facts or captured units of measurement and their time-based transformations
- Production-ready reports and metrics grouped by functional areas
|
- Meet reporting needs quickly and flexibly as requirements change -- without coding
- Leverage logical model across multiple domains
- Implement modularly with only those areas of analysis relevant to the organization
- Customize and extend business dimensions, reports, and metrics
|
| Data Warehouse Model (Physical Schema) |
Stores domain-specific data for implementation or reference.
- Model is not hard-wired and therefore can be replaced with existing database investments
- Entity-Relationship diagram fully explains the data warehouse structure
|
- Use packaged physical schema or leverage existing investments in existing data warehouse, data mart, or multiple data sources
- Run module directly against SAP® BW or other operational system
|
| MicroStrategy Platform |
Built on and fully integrated with the MicroStrategy platform
- Development products included
|
- Extend reporting, analysis, and monitoring to business users across the enterprise from any Web browser, email program, or from Microsoft® Excel, PowerPoint®, Word, and Outlook
- Centralized administration, security, and maintenance across all MicroStrategy applications
|
